Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email, phone number, delivery addresses, and detailed requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget needs. This helps us deliver a service that is tailored to your business.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and the user experience on our site. This helps us understand which corporate floral offerings are most valuable to clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Grove Haven Labs respects your privacy and does not sell your personal information to third parties. We only share information when it is necessary to provide our services or when required by law.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they perform for us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This covers secure data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continuously enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies might affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy only covers Grove Haven Labs and this site. We are not responsible for the privacy practices of other websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial updates occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we manage your information, please reach out to us.